Individuals with different values, ideas, ways of getting things done and different ways of communicating in the workplace have always existed. Why does it seem so difficult now? Because now there are four generations currently in the workforce with distinct attitudes, behaviors, expectations, habits and motivational buttons. Not every person in a generational category will share all characteristics, but there are general patterns that have been identified to help assist in positive communications and productivity.

Key Information

Unlocking the Mystery
   • Generational timeline
   • Personal and lifestyle characteristics

Management Styles
   • Feedback and rewards
   • Communication styles

Motivational techniques
   • Messages that motivate
   • Discover how to give feedback that really motivates people.
   • Uncover underlying values