Management Development Institute
Supervisors are often promoted into that role because they are skilled in their work, but not experienced in managing people. Learning on the job is tough on new supervisors and on the people they supervise. The Supervision Certificate Program can help experienced or new supervisors obtain results by motivating people, solving problems, and keeping worker performance and work quality at high levels.
Essentials of Effective Supervision
Essentials of High Performance Supervision
Supervision Boot Camps
Managing People, Paper & Projects
Designing & Conducting Performance Appraisals
Dynamic Communication & Interpersonal Skills
Managing Team Attitudes & Expectations
Improving Performance: Turn Around vs. Turn Over
Decision Making: Achieving Successful Solutions
Orienting & Training Employees
Achieving Results without Authority
Transforming Conflict into Positive Outcomes
Coaching & Mentoring to Accelerate Potential
Developing People through Delegation (1/2 day)
Investigative Procedures for Workplace Problems
Generations at Work (1/2 day)