Missouri State University
Management Development Institute
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Welcome Missouri Dental Association

Articles and resources provided by Glenn Pace, SPHR for the MDA Focus.

May 2008
Magic Words
Magic Tips (link to PDF article)

March 2008
Addressing the Attendance Issue (link to PDF article)

January 2008
Managing the Generations (link to PDF article)

December 2007
Being the Boss Should Be Fun (link to PDF article)

September 2007
The Illusive Morale Issue
Morale Tips (link to PDF article)

July 2007
When Pay Differences Create Hard Feelings (link to PDF article)

20 Tips for Productive Performance Discussions (link to PDF article)

June 2007
Dealing with E-Mail and Internet Misuse and Abuse (link to PDF article)

Sample E-Mail Policy (link to PDF article)

January 2007
When Employees Don't Work Well Together (link to PDF article)

For additional information in the HR field, Glenn leads these one-day workshops for MDI:

   • Human Resources Fundamentals
   • HR Critical Issues
   • HR Documentation (Employee Handbook, Keeping Employee Records, Writing Job Descriptions)
   • Managing Compensation & Employee Benefits
   • Legal Issues Impacting the Workplace
   • Investigative Procedures for Workplace Problems
   • Orienting & Training New Employees
   • Designing & Conducting Performance Appraisals
   • Recruit Right - Hire Smart
   • Strategic HR Planning: Secrets to Success
   • Understanding Workers' Compensation

Time: Each course meets from 8:30 am to 4:30 pm
Location: Missouri State University, Springfield Campus


               Glenn Pace, SPHR
Glenn is a Management Consultant for the Management Development Institute and Management faculty for the College of Business Administration at Missouri State University, the largest College of Business in the State of Missouri. Having been associated with the University since 1977, Glenn currently teaches Human Resources, Labor Relations and Operations Management.

Glenn received a BS in Management from Missouri State University, an MBA from the University of Missouri and has completed Ph.D. hours at the University of Arkansas. During his MBA, he also completed a dual course of study in University of Missouri's School of Law. Glen has over 30 years experience in Human Resources Management.

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