Managing Team Attitudes & Expectations

Date: April 2, 2009 Time: 8:30 am to 4:30 pm Location: Springfield, MO Fee: $189 & Bring a Friend for $99

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Date: November 5, 2009
Time: 8:30 am to 4:30 pm
Location: Springfield, MO
Fee: $189

If you have ever been entrusted to overhaul a business unit, initiate a startup, or take over the helm of a successful work group, this seminar will assist you with step-by-step guidelines for success and avoidance procedure inherent in bringing about change. Discover how to get people on your team and win cooperation from other departments. From an expert who has successfully started and turned around departments, businesses and major projects, you will discover how to apply the “tricks of the trade” to achieve your business goals.

Key Information
 

Understanding the greatest gift we have
 

• Discuss the toughest challenge faced by a supervisor/manager.
• Understand the differences between leadership and management.
• What is the leadership/management pyramid?
• The five keys to supervisory success

Understanding proper delegation techniques
 

• Learn the types of situational leadership styles
• Learn what employees want from their jobs
• Understand how to respond to criticism
• Discuss the questions about conflict resolution

 Building the team – How do I accomplish this? 

• The first question you should ask before beginning your new assignment
• Three things you need to know before you can lead anybody anywhere
• Developing world-class players
• The most important inventory you will ever take - and how to do it
• Keeping all the right people happy. Hint: You have to know who they are first

 “Tricks of the Trade”

• How to ask the right questions, make the right changes, overcome resistance to change, and remove obstacles to get you off to the right start

 Benefits of Attending

• You'll avoid the pitfalls common to taking over a department or other work group
• You'll get off to the right start by following proven guidelines
• You'll learn how to create a climate for implementing change with the least resistance

You’ll learn how to create a climate for implementing change with the least resistance

In short, you’ll acquire the special skills and knowledge it takes to manage at the departmental level

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You can also register for Managing Team Attitudes & Expectations or any other MDI class by calling (417) 836-5667 or 1-800-733-3203 or  E-Mail MDI@missouristate.edu. 

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