Administrative Professional Certificate

Accredited through Missouri State University

Keep your executive and team running smoothly

Administrative professionals play a critical role in the success of today’s organizations. The Management Development Institute’s Administrative Professional Certificate equips professionals with the skills needed to enhance communication, increase efficiency, and handle conflict successfully. Participants will build managerial skills and learn best practices to keep teams functioning as efficiently as possible.

Seminars can also count toward CAP recertification.

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Administrative Professional Certificate requirements

To complete the Administrative Professional Certificate, participants must attend the five required courses plus two additional elective courses. The core course, Excelling as an Administrative Professional, does not have to be taken first.

Upon completion of the seven courses, participants will be presented with an Administrative Professional Certificate granted by MDI and Missouri State University.

Required courses:

  • Achieving Results Without Authority
  • Creating Exceptional
  • Customer Experiences
  • Excelling as an Administrative Professional
  • Managing People, Paper & Projects

Elective courses (choose two):

  • Dynamic Communication Skills & Strategies
  • For Women: Becoming a Powerful Force in Today's Workplace
  • Goal & Time Prioritization for Maximum Effectiveness
  • Legal Issues Impacting the Workplace
  • Making Presentations with Confidence, Clarity & Impact
  • The Power of Personalities in Your Workplace