MDI Frequently Asked Questions

For additional questions regarding the programs and services offered by the Management Development Institute, send us an e-mail at or give us a call at 417-837-2615 or 1-800-733-3203. Or, to register on-line please go to our Registration Page.

Q: What are the benefits of working with the Management Development Institute?


  • Access to industry and content experts
  • Application oriented learning that revitalizes current processes
  • Solutions to meet your company's objectives and enhance business performance
  • On-site programs can be cost effective
  • Easy to work with

The Management Development Institute (MDI) has more than a 30 year history of improving the skills and education of our workforce. Backed by Missouri State University, MDI is committed to the clients it serves and continues as a resource even after training.

MDI provides training when and where you need it for employees at all levels in your organization. MDI is committed to excellence in providing training that is cost-effective, relevant and directly applies to work related issues. The goal of MDI training programs is to increase employees' skills, change behavior and as a result, improve their effectiveness and productivity.

MDI can work with your organization whether you need one course or a comprehensive certificate program that meets your specific employee development goals and objectives.

Call Tara Horton at 417-837-2615 or 1-800-733-3203, or email, to discover how one of the Management Development Institute's employee development programs can help your organization reach its fullest potential.

Q: Do I need to apply to Missouri State in order to take your seminars?

A: For Management Develop Institute programs, admission to Missouri State is not a prerequisite to enroll in classes. The MDI classes are noncredit offerings, where admission is not necessary.

Do I receive college credit for attending your seminars?

A: MDI offers noncredit seminars. These seminars are designed to give you practical tips and techniques that you can begin applying immediately when you return to work. There is no homework or testing involved unless you are participating in a Six Sigma course or Certified Public Manager®

How long do I have to complete my Certificate Program?

A: For scheduling convenience you have two years to complete a Certificate. To receive the requirements for completing a Certificate and the Candidate Application, call Tara Horton at (417) 837-2615 (locally) or toll free at 1-800-733-3203, or send an e-mail to

Do I have to be enrolled in an MDI Certificate Program in order to take your classes?

A: Courses can be taken individually or as part of a Certificate Program. There are however, many advantages to you for earning an MDI Certificate. An MDI Certificate signifies a level of accomplishment and achievement. It demonstrates you have mastered a body of knowledge and accepted the personal challenge to stay abreast in the field. Upon completion you will be presented a framed certificate granted by the Missouri State University.

A Certificate provides you with the tools, techniques, and strategies you need to become more effective and excel on the job. Many organizations have made these certificates a part of their employee development programs.

Participants come from service, manufacturing, health care, utility and government settings. For scheduling convenience you have two years to complete a Certificate. Certificate Programs include:

  • Leadership Excellence
  • Supervision
  • Human Resources
  • Administrative Professional
  • Training & Development
  • Management
  • Public Administration

To receive the requirements for completing a Certificate and the Candidate Application, call Tara Horton at (417) 837-2615 (locally) or toll free at 1-800-733-3203, or send an e-mail to

Do I receive any documentation for participating in a seminar?

A: MDI seminar participants receive a certificate documenting the contact hours of the seminar. If you would like a CEU certificate please let us know before the seminar.

What are CEU's?

A: The Continuing Education Unit (CEU) is a nationally recognized method of quantifying the time spent in the classroom during noncredit learning. Ten hours of instruction equal one (1) CEU. The primary purpose of the CEU is to provide a permanent record of the educational accomplishments of an individual who has completed significant noncredit educational and career enhancement experiences.

What are the policies regarding seminar cancellation or changes?

A: If insufficient enrollment or other conditions require cancellation of a course, registrants will be notified as soon as possible and fees will be refunded. Changes in course content, instructor or scheduling are sometimes necessary. Participants will be notified of any changes in scheduling. The Management Development Institute reserves the right, without prior notification to participants, to make whatever changes are deemed necessary for the effective operation of courses and seminars.

Is financial aid available to attend a MDI seminar?

A: Financial aid is not available for MDI seminars.

What happens after I register?

A: After registering, you will receive a letter confirming your registration, a map and parking information. If needed, we can provide you with hotel accommodation information. The seminar fees include all resource materials, certificate of participation, and refreshment breaks. Lunch is on your own unless otherwise noted in your confirmation letter.

Click here to register on-line.

Do I need a parking permit?

A: When a MDI seminar is held in a Missouri State University building, a parking permit will be required.  A confirmation letter, parking permit and location map will be emailed, once your registration and payment have been received.  Most MDI courses are held in the Robert W. Plaster Free Enterprise Center at 405 N. Jefferson Avenue in Springfield, Missouri.  It is off-campus, but a university owned building and all parking lots are permit only.

What happens if I need to cancel a seminar?

A: If you cancel within 3 working days of your seminar, you will receive a full refund, less a $25 processing fee. However, you may transfer your registration to a future seminar or to another person in your organization without incurring the processing fee.